Field Service Engineer - Pumps
- Mechanical engineering, electrical Engineering or automation specialty.
- 3+ years pump service technical support experience and with strong field service ability.
- Familiar with air conditioning system or water supply and wastewater system is a plus.
- 職位編號：J-202500000547
- 職能分類：建造 / 工程 / 機械
- 工作地點：澳門半島
- 合同形式：合同
- 薪金範疇：Up to MOP 45,000 monthly + 13th month + annual bonus
Job Title: Field Service Engineer - Pumps
Location: Macau
Industry: Manufacturing
Employment: 2-Year Contract (renewable)
About the Company
We are seeking a Field Service Engineer to play a crucial role in delivering exceptional customer service and technical support.
About the Job
- Provide after-sales service technical expertise required to service team.
- Troubleshoot pumps and pumping systems and provide practical technical solutions and assistance to customers and business partners.
- Provide technical support to service partners to ensure on-site service execution with high efficiency.
- Prepare clear and complete service reports and ensure that these are submitted on time.
- Process warranty claim and report warranty case in FAS, and register identified product quality issue in QIP.
- Register service work hours in company system timely in accordance with actual service conducted.
- Assist in project execution – installation support, commissioning, training etc.
- To be a trusted service advisor, taking care of customers of responsible area to ensure customer satisfaction.
- Collect installed base information, identify business leads and hand over to service sales team.
- Other assignments per line manager’s request.
- Report matters related to Safety, Health and Environment.
- Visit customers and partners as required with sales and other stakeholders to ensure best support on local business growth as expected.
About You
- Mechanical engineering, electrical Engineering or automation specialty.
- 3+ years pump service technical support experience and with strong field service ability.
- Familiar with air conditioning system or water supply and wastewater system is a plus.
- Experienced in electronic control or digital services is a plus.
- Strong sense of Customer Centricity, Accountability and Collaboration.
- Fast learner with strong learning willingness.
- Strong execution power, ability to visualize the progress and report to related stakeholders on regular basis.
- Good analytical skill, neat and logical presentation.
- Good communication in English and Cantonese, both speaking and writing.
- Cheerful and be good at communication and coordination.
Application Method: please email your CV to steve.lai@tg-hr.com
(Please indicate the position you are applying for and "Source: jobwonders.com" in the email subject line.)
公司名稱: TG Human Resource Services Company Limited
TG Group is a global workforce solutions provider with an international reach in over 50 markets across the globe. Headquartered in Singapore, TG delivers a comprehensive suite of innovative human capital solutions for business success.
TG adopts a future-centric approach where we aspire to be at the forefront of the evolution of the future of work. We believe that human capital is the greatest asset to any institution. With a wealth of experience in the Human Resources (HR) industry, we combine our international expertise and local know-how to deliver bespoke and innovative workforce solutions.
Our diverse portfolio of client-centric workforce solutions include Contingent Workforce Management (CWM), Business Process Outsourcing (BPO), Permanent Placements, Recruitment Process Outsourcing (RPO), Professional Employer Organisation (PEO), and Payroll Process Outsourcing (PPO).